Welcome to Mahavir Mobile Shop. By accessing or using our website, mobile application, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing any order.
Business: Mahavir Mobile Shop, Opp Police Station, Meghaninagar, Ahmedabad, Gujarat — 380016
Phone: 9998889985 · 8000042009 · Email: contact@mahavirmobiles.com
Mahavir Mobile Shop
Opp Police Station, Meghaninagar
Ahmedabad, Gujarat — 380016
Phone: 9998889985
Email: contact@mahavirmobiles.com
By using our platform, you confirm that:
- You are at least 18 years old, or
- You are using the platform under the supervision of a parent or legal guardian.
3
Products & Availability
▼
- Mahavir Mobile Shop primarily sells brand-new mobile phones.
- Free accessories, gifts, launch offers, or promotional items may occasionally be included at our discretion.
- All products are subject to stock availability.
- Product images are for representation purposes only.
- Actual packaging, accessories, charger type, color shades, or bundled contents may vary.
Mahavir Mobile Shop reserves the right to modify product information, discontinue products, limit quantities, or refuse any order at its discretion.
Delivery services are currently available only within Ahmedabad and Gandhinagar regions. Orders outside this service area may be rejected or handled on a case-by-case basis.
- Orders placed on our platform are considered requests until confirmed by our team.
- Orders may be manually reviewed before confirmation.
- We may contact you via phone, WhatsApp, SMS, or email for verification.
- We reserve the right to reject or cancel suspicious or fraudulent orders.
Placing fake orders, providing incorrect addresses, or repeated COD rejections may result in blacklisting.
6
Pricing & Information Accuracy
▼
We strive to maintain accurate pricing, specifications, and product details. Mahavir Mobile Shop reserves the right to correct pricing errors, update information, or cancel incorrectly priced orders. In case of a pricing error, we will contact you before proceeding.
Currently accepted payment methods:
- 💵 Cash on Delivery (COD)
- 📱 UPI on Delivery
- 💳 POS/Card Machine Payment on Delivery
- 🏬 Store Pickup
Customers must complete payment before taking possession of the product. No exceptions.
8
Open Box Verification Policy
▼
- Customers must complete payment before opening or inspecting the package.
- Open-box verification may be conducted in the presence of our delivery representative.
- Physical damage or missing contents must be reported immediately during verification.
- Claims raised after the delivery representative has left will not be entertained.
9
Return, Cancellation & Replacement Policy
▼
All sales are final. No returns are accepted after the sale is complete.
Replacement may only be considered for:
- Physical damage identified during open-box verification
- Valid manufacturing defects recognized by the manufacturer
Replacements are subject to product availability and brand service center confirmation.
10
Manufacturing Defects & Warranty
▼
- Product warranties are provided solely by the respective manufacturer/brand.
- Customers must contact authorized service centers for warranty claims.
- Mahavir Mobile Shop may assist with guidance but is not responsible for warranty outcomes.
- Deliveries may be handled by our in-house staff or courier/logistics partners.
- Delivery timelines are estimates only and not guaranteed.
- Mahavir Mobile Shop shall not be liable for delays beyond reasonable control.
12
Customer Responsibilities
▼
Customers agree to:
- Provide accurate name, address, and contact information
- Be available at the delivery address during the agreed timeframe
- Cooperate during order verification
- Avoid fake orders or misuse of services
Violation may result in order cancellation, account blacklisting, refusal of future service, or legal action.
13
User Accounts & Security
▼
Users are responsible for maintaining account confidentiality, including OTP security and login credentials. Any suspicious activity should be reported to us immediately.
14
Data Collection & Privacy
▼
We may collect customer name, phone number, address, email, OTP/login information, order history, and device/application usage information. Please refer to our
Privacy Policy for complete details.
Mahavir Mobile Shop reserves the right to investigate suspicious activities and maintain operational records for fraud prevention. Users found engaging in fraudulent activity will be permanently banned.
16
Platform Usage Restrictions
▼
Users are strictly prohibited from:
- Unauthorized access to our systems or databases
- Bot activity, scraping, or automated requests
- Fake account creation or identity misrepresentation
- Malware injection or system interference
- Any misuse of our platform or services
17
Promotional Offers & Freebies
▼
Promotional offers, freebies, coupons, and discount codes are subject to availability and may be modified or withdrawn without prior notice. Mahavir Mobile Shop reserves the right to determine eligibility for any promotional offer.
18
Third-Party Services
▼
Mahavir Mobile Shop shall not be liable for failures caused by third-party services including logistics partners, hosting providers, SMS gateways, analytics tools, or payment processors.
19
Platform Availability
▼
We do not guarantee uninterrupted, error-free operation of our website or mobile application. Maintenance, outages, or technical issues may occasionally affect service availability.
20
Limitation of Liability
▼
Maximum liability of Mahavir Mobile Shop, if any, shall not exceed the purchase amount of the concerned product. We are not liable for indirect, incidental, or consequential damages.
21
Intellectual Property
▼
All branding, logos, text, graphics, and platform materials belong to Mahavir Mobile Shop or respective rights holders. Unauthorized use, reproduction, or distribution is strictly prohibited.
Mahavir Mobile Shop shall not be responsible for delays or failures caused by natural disasters, government restrictions, strikes, internet outages, pandemics, or events beyond reasonable control.
23
Right to Refuse Service
▼
Mahavir Mobile Shop reserves the right to refuse service, reject orders, suspend accounts, or deny COD access to any user at our discretion, particularly in cases of fraud, abuse, or repeated policy violations.
24
Modifications to Terms
▼
Mahavir Mobile Shop reserves the right to update these Terms & Conditions without prior notice. Continued use of our platform after changes constitutes acceptance of the updated terms.
25
Governing Law & Jurisdiction
▼
These Terms & Conditions shall be governed by the laws of India. Any disputes shall fall exclusively under the jurisdiction of courts located in
Ahmedabad, Gujarat.
For any queries, contact us at contact@mahavirmobiles.com